Description

The Cashiering Specialist I is responsible for posting all cash activity required in the MSP loan accounting system. This position is responsible for applying cash payments received into the system and inputting cash disbursements in the system. The position will also be responsible for validating proper setup of systems for purpose of moving cash. This position works closely with both the Accounting and Servicing Departments to research and resolve any discrepancies.

Job Requirements

• Process standard mortgage loan payments
• Process mortgage payoffs per standard procedures
• Process non-standard payments, such as bankruptcy payments, vendor payments (Mortgage Insurance, Homeowners Insurance, Taxing authorities, etc.) reversal sales, etc.
• Process Loan Modification Cash Adjustments
• Process reversal transactions
• Complete daily Cash/System Batch Balancing
• Research exception items that do not reconcile
• Inputting of internal and external wires and book transfers
• Process and monitor disbursement of suspense funds, ensuring funds are processed within servicing guidelines
• Process manual disbursements in the MSP system
• Research exception items in Clearing accounts
• Communicate with various departments, including Senior Management, to resolve issues or inaccuracies in a timely manner
• Identify and recommend improvements to policies and procedures related to reconciliation process.

Competencies

• Entry level position
• Mortgage servicing industry exposure preferred
• MSP loan servicing system exposure preferred
• Prior experience in cashiering a plus
• Exhibits good communication skills
• Ability to prioritize tasks and manage time in fast-paced environment; quick thinker
• Problem solver
• Professional in demeanor and in interactions with others
• Experience with Office Suite, especially Excel
• Ability to be a team player and collaborate effectively
• Ability to learn different software

Education/Experience

• Professional in demeanor and in interactions with others
• Experience with Office Suite, especially Excel
• Ability to be a team player and collaborate effectively
• Ability to learn different software
• Knowledge of the foreclosure industry, both judicial and non-judicial preferred
• Strong oral and written communication skills
• Demonstrated critical thinking skills
• Detail-oriented with superior organizational and time management skills
• Self-starter; takes initiative within role and responsibilities
• Demonstrated ability to prioritize, manage and escalate tasks as needed
• Ability to manage numerous different tasks at the same time

Expected Hours

• Full time position with regular office hours Monday through Friday, typically 8:45 to 5:30 and weekend work may be required from time to time, with some flexibility on start and end times allowed. The employee must be available during the core hours and will work an 8:45- hour day, with a 45 unpaid Lunch breaks and a paid break.

Physical Demands

• This is largely a sedentary role, with filing requirements that would entail the ability to lift files, open file cabinets, bend, stand, and stoop. May be required to lift supplies and files.