Full Time
Chicago, IL
Servicing Specialist
Posted on 03/18/2020
Description
AHP Servicing is a young, fast-paced, crowd funded financial services company located in Chicago’s vibrant Financial District. We are seeking a Servicing Specialist to help with our Loan Administration Department.
Job Responsibilities
- Provide excellent customer service through oral and written communication
- Maintain detailed and accurate loan files
- Prepare transfer documentation
- Accurately process loan payments and escrow disbursements
- Perform quality control reviews of new loans for onboarding
- Provide accurate data for service transfers and monitor/manage loan servicing tracking items, including property owner's insurance and taxes
- Coordinate transmission of data to load to AHP Servicing
- Organize data by mapping fields into import format
- Scan or transfer important documents from files into servicing system
Role Requirements
- Must be very organized and detail oriented
- Must have good communications skills both on the phone and email
- Must be good at problem solving
- Must have strong work ethic
- Experience using standard business software such as Word and Excel
- Experience in real estate industry
- Must have prior experience to support the required skills