Full Time

Chicago, IL

AVP Default Manager

Posted on 03/18/2020


AHP Servicing is a young, fast-paced, crowd funded financial services company located in Chicago’s vibrant Financial District. The Default Manager is a client facing role. We are seeking a candidate to become a member of our dynamic and growing loan servicing team. You'll be providing compassionate customer care focused on the following servicing areas:

  • Remains up to date on applicable legislation and regulations impacting the Company.
  • Recommends and updates policies and procedures ensuring board approval and annual reviews are completed as required.
  • Advises line of business leaders on policy and procedure requirements.
  • Participates as a member of management in strategic planning and portfolio reviews.
  • Ensures company required mortgage loan origination individual licenses are maintained by key resolution staff to effectively operate in all states and territories.
  • Reviews and ensures Company approval authorities are maintained.
  • Directs and oversees all litigation matters, modifications, foreclosures, bankruptcy, repurchase, work-out matters and asset management on AHP owned and serviced portfolios.
  • Leads the REO asset management functions of the company.
  • Approves and executes contracts, assignments, closing statements, warranty and quit claim deeds, allonges for AHP owned and serviced properties
  • Manages escalation processes for the default servicing and asset management functions to ensure effective and timely decision making.
  • Leads, coaches, and directs the activities of all teams and team members supporting default servicing and asset management functions of the Company.
  • Plan and effectively staff functions for growth and continuity.
  • Provides oversight and guidance on of all functions including planning, coordinating, staffing, and reporting to support business goals and requirements.
  • Conducts annual performance reviews of default and asset management.

Role Requirements

  • Demonstrated expertise in managing distressed assets and resolution. Seasoned expertise in bankruptcy, foreclosure, loan modifications and asset sales.
  • Demonstrated capability to successfully lead, advise, and coach others.
  • Excellent negotiating and contracting skills.
  • Excellent written and oral communication skills.
  • Strong organization and project management skills
  • Ability to digest large amounts of detail, analyze complex rules and regulations, and translate into policy and strategy
  • Experience recommending and establishing policies with financial and risk implications for an organization


  • Bachelor’s degree in Business or equivalent work experience
  • Minimum of 10 years prior Resolution or Work Out experience

AHP Servicing LLC participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.