Servicing Transfer Associate

Full Time | Buffalo or Chicago


Responsible for assisting with the transferring of all assets on and off the AHP Servicing System. This position will work closely with both internal and external associates.


  • Answer inquiries from both internal and external clients under the direction of their manager.
  • Interact with all matters related to loan transfers of servicing. Including on-boarding and de-boarding.
  • Process loan transactions and loan maintenance as needed
  • Works with management team to stay updated and informed on any changes to processes.
  • Maintain detailed records of all servicing transfer activities in accordance to company policy.
  • Work with the Manager to ensure data integrity is accurate on MSP
  • Analyze and report on issues that are discovered during the routine data integrity audits.
  • Provides timely and accurate information to various department heads as needed or requested.


  • Customer/Client focus – both internal and external
  • Technical Capability to utilize office equipment.
  • Collaboration and Teamwork
  • Communication and Interpersonal Competency
  • Problem Solving Analytics
  • Organization and Time Management


  • One - two years’ experience in mortgage Service
  • Strong interpersonal skills including verbal and written communication
  • Demonstrated problem solving skills
  • Detail-oriented with superior organizational and time management skills
  • Self-starter; takes initiative within role and responsibilities
  • Knowledge of the mortgage industry or a closely related finance sector
  • Excellent customer service skills
  • Excellent technology skills and ability to use with Office Suite (including Excel and Access)
  • Proactive in identifying ways to improve service and support
  • Ability to be a team player by working closely with Management and other staff
  • Other: Preferred Education/Experience: Associate degree or higher preferred

AHP Servicing LLC participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.