Pre-Foreclosure Specialist I

Full Time | Chicago, IL or Buffalo, NY


This position will be responsible for the management of a high volume of default servicing matters, including both routine and contested foreclosure matters. The Pre-Foreclosure Specialist is responsible for timely processing of residential foreclosure matters in compliance with all state laws and regulatory requirements.

Job Requirements

  • Completes pre-foreclosure reviews to ensure loans are referred for foreclosure based on company requirements
  • Completes, monitors progress and insures deadlines are met for invoice approval, foreclosure referrals, foreclosure breach letters and collection letters
  • Once assigned, conduct a review of the foreclosure file. Coordinate with local counsel for breach letter preparation and mailing. Following breach letter expiration, work with counsel to initiate the foreclosure action
  • Prepares or causes the preparation and execution of all documents related to the foreclosure action; ensures that all actions have been taken in order to take the loan to foreclosure sale within state and investor guidelines
  • Monitor attorney performance by reviewing all proceedings, records and timeframes in addition to working all system / database activities throughout the foreclosure process.
  • Diligently follow up on all outstanding communications, written or verbal, internal and external
  • Upon request, provides the attorney with accurate foreclosure reinstatement, payoff and judgment figures as well as accurately executed documents as required
  • Perform required research on loans with questionable items (e.g. the application of payments, proper foreclosure notification, etc.)

Role Requirements

  • Business Acumen
  • Computer and Office Suite proficiency
  • Technical capability to utilize office equipment
  • Collaboration and teamwork
  • Customer focused
  • Communication and interpersonal competency
  • Problem solver
  • Organization and time management


  • 1 to 2+ years of in a residential loan servicing or default loan servicing department or a BS degree and prior office work experience
  • BKFS/LPS experience as related to foreclosure process
  • MSP knowledge and experience preferred
  • Knowledge of the foreclosure industry, both judicial and non-judicial preferred
  • Strong oral and written communication skills
  • Demonstrated critical thinking skills
  • Detail-oriented with superior organizational and time management skills
  • Self-starter; takes initiative within role and responsibilities
  • Demonstrated ability to prioritize, manage and escalate tasks as needed
  • Ability to manage numerous different tasks at the same time

Other: : Preferred Education/Experience:

  • Associate’s degree or higher is preferred

AHP Servicing LLC participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.