Investor Reporting Analyst

Full Time | Chicago, IL


The Investor Reporting Analyst is responsible for the preparation and review of all servicing investor reports and reconciliations. This position works closely with both the Accounting and Servicing Departments provide accurate and timely reporting to investors, as well as to research and resolve any potential discrepancies. The Investor Reporting Analyst will also be involved in the quality control process and ensuring that industry best practices are being utilized in the servicing of investor loans. The Investor Reporting Analyst exercises considerable independent judgment and can effectively manage multiple priorities autonomously.
We will train the right candidate who has strong Excel skills.

Job Requirements

  • Prepare monthly remittance reports for all servicing clients
  • Create customized reports to optimize investor experience
  • Continually assess and improve reporting functionality of the Company’s loan servicing software
  • Work to automate reporting and identify potential efficiencies
  • Manage regulatory reporting requirements related to loan servicing
  • Prepare weekly and monthly management reports, including KPIs, KRIs, and portfolio statistics
  • Identify and recommend improvements to policies and procedures related to reporting process
  • Post and reconcile all cash activity to transactions in loan servicing software daily
  • Reconcile principal, escrow, and suspense balances
  • Investigate and resolve any discrepancies in a timely manner
  • Identify and recommend improvements to policies and procedures related to reconciliation process
  • Review loan data to ensure accurate entry in loan servicing software
  • Review loan files to ensure loan servicing activities are performed in compliance with Company policies and regulatory requirements
  • Review servicing agreements and pricing schedules to ensure accurate billing and invoicing of servicing clients

Role Requirements

  • Business Acumen
  • Ethical Conduct
  • Communication and Interpersonal Competency
  • Collaboration and Teamwork
  • Customer Focused
  • Data and Problem Solving Analytics
  • Organization and Time Management
  • Proficient in use of sales and office software
  • Advanced abilities with Microsoft Excel


  • Bachelor’s degree
  • Advanced skills in Excel and data reporting
  • Exhibits excellent communication skills
  • Exhibits kind, personable manner and excellent customer service skills
  • Ability to prioritize tasks and manage time in fast-paced environment; quick thinker
  • Self-starter; takes initiative within role and responsibilities
  • Able to work independently
  • Professional in demeanor and in interactions with others
  • Ability to stay very organized and follow a developed process
  • Extremely detailed-oriented and able to juggle many projects at one time
  • Proficient with Office Suite
  • Ability to be a team player and collaborate effectively

AHP Servicing LLC participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.