Description

The Document Specialist performs work related to AHPS’ collateral documents. The incumbent must have an in-depth knowledge of multi-state regulations, laws, rules, and requirements pertaining to titles. The role requires considerable judgment and independent discretion in monitoring files to preserve and protect against losses to the company.

Responsibilities

• Assists with the management of collateral files
• Coordinates receipt of intervening documents
• Monitor and ensure accuracy during the drafting, execution and recording of assignments
• Upload and index documents in digital imaging system from various sources
• Research the chain of title to identify any deficiencies and offer solutions to cure
• Ensure time frames and deadlines are met by monitoring Foreclosure and Bankruptcy milestones
• Analyze the lien release portfolio to ensure timeliness and compliance
• Manage the MERS process for accuracy throughout the life cycle
• Review missing document reporting and remediate any defects
• Submit documentation for recording with various counties across multiple states
• Researches title matters and coordinates resolution when necessary
• Responds to requests for documents and data between attorneys, servicers and investors
• Prepares monthly reports for use by management as needed

Competencies

• Knowledge of real estate
• Organization and Time Management
• Detail Oriented and ability to work with large volumes of data
• Communication and Interpersonal Competency
• Ethical Conduct
• Computer and Office Suite Proficiency
• Collaboration and Teamwork
• Problem Solving Capabilities

Experience

• 5+ years property preservation experience in a residential loan servicing or default loan servicing department
• Strong oral and written communication skills
• Demonstrated critical thinking skills
• Detail-oriented with superior organizational and time management skills
• Self-starter; takes initiative within role and responsibilities
• Excellent customer service skills
• Intermediate to advanced technology skills including Excel
• Proactive in identifying ways to improve service and support
• Ability to be a team player by working closely with Servicing Manager and loan servicing staff

Education

• 5+ years prior extensive experience in residential mortgage document preparation and closings
• Knowledge of with residential real estate documentation
• Prior experience with foreclosures, bankruptcy, delinquent loans, deed in lieu and actions related to delinquent residential real estate loans

EXPECTED HOURS

• Full time position – regular office hours Monday to Friday, typically 8:00am to 5:00pm (aka, “core hours”) with flexibility on start & end times. Employee must be available during the core hours and will work over a continuous 9-hour timeframe day, with one-hour break for lunch

AAP/EEO Statement

• AHP Servicing LLC is an Equal Opportunity Employer
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status