AHP is open and we are working to ensure all borrower and investor questions and concerns are answered as quickly as possible. With the current constraints on resources, our response and hold times may be longer than normal. We appreciate your patience during this challenging time. We hope that all in the AHP community are safe and taking care of their families during this crisis. AHP is here to help

Full Time

Chicago, IL

Collection Specialist

Posted on 03/18/2020

Description

AHP Servicing is a young, fast-paced, crowd funded financial services company located in Chicago’s vibrant Financial District. We are seeking a Collection Specialist to help with our Loan Administration Department.

Job Responsibilities

  • Contact customers regarding past due accounts and offer solutions to bring the accounts current including maintaining detailed records of payment arrangements
  • Provide excellent customer service through oral and written communication
  • Maintain detailed and accurate records
  • Accurately process loan payments and escrow disbursements
  • Update LOS system with weekly maintenance records
  • Perform quality control reviews of loans as assigned

Role Requirements

  • Must be bilingual (Spanish)
  • Must be very organized and detail oriented
  • Must have good communications skills both on the phone and email
  • Must be good at problem solving
  • Must have strong work ethic
  • Experience using standard business software such as Word and Excel
  • Experience in real estate industry is preferred, but not required
  • Must have prior experience to support the required skills

AHP Servicing LLC participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.