Chief Human Resource Officer

Full Time | Buffalo


Responsible for developing and executing a human resource strategy to support the overall direction of the company, including recruitment of talent, HR policy and practices, employee training & development, compensation strategies, organization, talent, and assessment needs of the company.

Essential Functions

  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Policy Oversight

  • Provide leadership on a strategic and transactional level across all human resources core functions- including benefits, compensation, performance management, talent acquisition, training & professional development, and employee relations.
  • Provide strategic and innovative advice for the CEO and other senior leaders to support short and long-term business objectives.
  • Align strategic direction and culture to support the business strategy.

HR Plan Administration and Management

  • Examine, adopt, and adapt HR operations and procedures, formulate policy, develop and implement new strategies as needed.
  • Recommends programs and plans to promote the company’s strategy and success.
  • Serves as a company representative to HR vendors, conducting plan and service assessment, and due diligence to evaluate vendors used for HR services.
  • Works with vendors/ 3rd party professionals on implementation of new programs and plans.
  • Develops and implement comprehensive benefit and compensation plans based on company goals and growth needs
  • Create and implement effective diversity, equity, and inclusion programs, focused on measurable results
  • Develop and implement key metrics to track effectiveness of all HR initiatives

Talent Management

  • Lead the implementation of a human capital strategic plan to ensure the right people are in the right role and receive feedback to be successful in that role, ensuring the development of staff and managers.
  • Develop a comprehensive recruitment strategy for growth.
  • Oversee recruitment and selection of talent contributing directly to the company and manager’s success in achieving their goals and objectives.
  • Work with leadership to build a succession process as company grows.
  • Analyze and assess training and development needs.
  • Provide guidance and oversight on development of training for new and current employees.


  • Support and promote leadership as a role model and advisor.


  • Business Acumen
  • Strategic Thinking
  • Communication and Interpersonal Competency
  • Ethical Conduct and Integrity
  • Diplomacy and Relationship Management
  • Collaboration and Teamwork
  • Organization and Project Management
  • Computer and Office Suite Proficiency
  • HR Expertise

Supervisory Responsibility

  • Leadership Role

Work Environment

  • Office

Physical Demands

  • This is largely a sedentary role, with filing requirements that would entail the ability to lift files, open file cabinets, bend, stand, and stoop. May be required to lift supplies and files.


  • Limited

Expected Hours

  • Full time position with regular office hours Monday through Friday, typically 8:30 to 5:00 with flexibility on start and end times allowed. The employee must be available during the core hours and will work a 9- hour day, with one- hour breaks/lunch.


  • Minimum 5 years of experience as an HR leader- including expertise with both strategy and operations, as well as management experience.
  • Strong interpersonal and communication skills; experienced in organizational development, developing a cohesive organizational culture across multiple locations.
  • Skill in design, implementation and evaluation of performance management systems and compensation plan.
  • Experience developing high performing, client-centric teams preferred, and must have an ability to thrive in a complex organizational culture.
  • Demonstrate experience in talent acquisition, employee engagement, retention, employment branding, communication and change management leadership. Experience implementing successful talent initiatives to support company growth
  • Demonstrated expertise in HR vendor oversight and assessment
  • Strong organization and project management skills
  • Demonstrated capability to advise others and address confidential matters.
  • Proven capability in addressing and resolving employee relations matters.

Other Eligibility Requirements

  • None

Work Authorization

  • Must be eligible to work in the United States

AAP/EEO Statement

  • AHP Servicing LLC is an Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected status.

AHP Servicing LLC participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.